布草是酒店運營中一筆巨大的消耗性投資。每當(dāng)一件床單或毛巾因破損、污漬而提前“退休”，都意味著直接的成本損失。如果您發(fā)現(xiàn)布草更換頻率遠超預(yù)期，那么很可能是以下一個或多個環(huán)節(jié)出現(xiàn)了問題。

　　Linen is a huge consumable investment in hotel operations. Every time a bed sheet or towel is retired early due to damage or stains, it means a direct cost loss. If you find that the frequency of linen replacement is much higher than expected, it is likely that one or more of the following links have encountered problems.

　　環(huán)節(jié)一：采購環(huán)節(jié) - “先天不足，后天難補”

　　Step 1: Procurement Step - "Shortcomings are innate and difficult to make up for the day after tomorrow"

　　如果布草在采購時就存在質(zhì)量問題，那么后續(xù)無論多么小心，損耗率都難以控制。

　　If there are quality issues with the fabric during procurement, then no matter how careful one is in the future, the loss rate will be difficult to control.

　　· 問題表現(xiàn)：

　　·Problem manifestation:

　　1. 面料質(zhì)量差： 盲目追求低價，采購了紗支密度低、纖維強度不夠的面料。這類布草手感粗糙，且耐磨性差，容易起球、撕裂。

　　1. Poor fabric quality: Blindly pursuing low prices, purchasing fabrics with low yarn count density and insufficient fiber strength. This type of linen has a rough texture and poor wear resistance, making it prone to pilling and tearing.

　　2. 工藝不達標(biāo)： 縫線針距過疏、包邊處理不當(dāng)、標(biāo)簽材質(zhì)過硬，這些細節(jié)都會在使用和洗滌中率先破損。

　　2. Poor craftsmanship: The suture needle spacing is too loose, the edge treatment is improper, and the label material is too hard. These details will be damaged first during use and washing.

　　3. 規(guī)格不合身： 床單尺寸與床墊厚度不匹配，為了包緊床墊，服務(wù)員需要過度用力拉扯，導(dǎo)致接縫處開線或面料拉傷。

　　3. Inappropriate specifications: The size of the bed sheet does not match the thickness of the mattress. In order to tightly wrap the mattress, the waiter needs to exert excessive force to pull, resulting in loose seams or fabric strains.

　　· 解決方案：

　　·Solution:

　　· 建立采購標(biāo)準(zhǔn)： 明確制定布草的紗支（如60支、80支）、密度（如200*100）、成分（如100%棉）和工藝要求。

　　·Establish procurement standards: Clearly define the yarn count (such as 60 count, 80 count), density (such as 200 * 100), composition (such as 100% cotton), and process requirements for linen.

　　· 看重“性價比”而非“低價”： 選擇信譽良好的供應(yīng)商，并進行嚴(yán)格的樣品測試（包括手感、色牢度、強度等）。

　　·Value "cost-effectiveness" over "low price": Choose reputable suppliers and conduct rigorous sample testing (including hand feel, color fastness, strength, etc.).

　　· 定制合適尺寸： 根據(jù)酒店床墊的實際厚度，定制合適尺寸的床單和被套。

　　·Customize suitable size: Customize bed sheets and duvet covers according to the actual thickness of the hotel mattress.

　　環(huán)節(jié)二：洗滌環(huán)節(jié) - “無形的殺手”

　　Step 2: Washing Step - "Invisible Killer"

　　這是導(dǎo)致布草損耗的最主要環(huán)節(jié)，高達70%的損耗源于不當(dāng)?shù)南礈臁?/p>

　　This is the main factor causing linen loss, with up to 70% of the loss due to improper washing.

　　· 問題表現(xiàn)：

　　·Problem manifestation:

　　1. 化學(xué)品濫用：

　　1. Chemical abuse:

　　· 漂白劑過度使用： 頻繁或過量使用氯漂粉，會導(dǎo)致棉纖維脆化，強度下降，布草發(fā)灰、變黃。

　　·Overuse of bleach: Frequent or excessive use of chlorine bleach powder can cause cotton fibers to become brittle, strength to decrease, and linen to turn gray and yellow.

　　· 強堿性強力清洗： 破壞纖維結(jié)構(gòu)，使布草手感僵硬，壽命驟減。

　　·Strong alkaline and strong cleaning: destroys the fiber structure, makes the linen feel stiff, and significantly reduces its lifespan.

　　洗滌劑腐蝕破損

　　Detergents corroded and damaged

　　產(chǎn)品局部腐蝕

　　Localized corrosion of the product

　　產(chǎn)品整體腐蝕

　　Overall corrosion of the product

　　2. 機械力損傷：

　　2. Mechanical force damage:

　　· 裝載量不當(dāng)： 洗衣機超載（過度擠壓摩擦）或裝載不足（摔打力度過大），都會加劇布草的物理磨損。

　　·Improper loading capacity: Overloading the washing machine (excessive squeezing and friction) or underloading (excessive hitting force) can exacerbate the physical wear and tear of the linen.

　　· 轉(zhuǎn)速和時間： 脫水時轉(zhuǎn)速過高，洗滌時間過長，都會無情地拉扯和磨損纖維。

　　·Rotation speed and time: When dehydrating, excessively high rotation speed and long washing time will mercilessly pull and wear the fibers.

　　3. 水溫不當(dāng)： 過高水溫（尤其是對于血漬、蛋白類污漬）會固化污漬，并使纖維老化。

　　3. Improper water temperature: Excessive water temperature (especially for blood stains and protein stains) can solidify the stains and cause fiber aging.

　　產(chǎn)品起毛

　　Product fuzz

　　產(chǎn)品氣球

　　Product Balloon

　　4. 交叉污染： 彩色布草與白色布草混洗，導(dǎo)致串色；清潔抹布與客用布草混洗，帶來污染和纖維損傷。

　　4. Cross contamination: Mixing colored and white linens can cause color distortion; Mixing cleaning cloths with guest linens can cause pollution and fiber damage.

　　· 解決方案：

　　·Solution:

　　· 選擇專業(yè)洗衣廠/建立標(biāo)準(zhǔn)： 確保合作方是專業(yè)的酒店布草洗滌廠，或為自有洗衣房建立嚴(yán)格的《布草洗滌標(biāo)準(zhǔn)作業(yè)程序》。

　　·Choose a professional laundry factory/establish standards: Ensure that the partner is a professional hotel linen laundry factory, or establish a strict 'linen washing standard operating procedure' for their own laundry room.

　　· 分類洗滌： 嚴(yán)格按顏色、污漬程度、布草類型進行分類。

　　·Classification washing: Strictly classify according to color, stain degree, and linen type.

　　· 規(guī)范化學(xué)品使用： 使用溫和的中性或低堿洗滌劑，針對性使用去漬劑，嚴(yán)格控制漂白劑用量和頻率。

　　·Standardize the use of chemicals: use mild neutral or low alkali detergents, use targeted stain removers, and strictly control the amount and frequency of bleach.

　　· 定期維護設(shè)備： 檢查洗衣機內(nèi)壁是否有毛刺，避免勾絲。

　　·Regular maintenance of equipment: Check for burrs on the inner wall of the washing machine to avoid snagging.

　　環(huán)節(jié)三：客房使用與收取環(huán)節(jié) - “粗暴的操作”

　　Step 3: Room Use and Collection - "Rough Operations"

　　服務(wù)員在客房內(nèi)的操作方式，對布草壽命有直接影響。

　　The way the waiter operates in the guest room has a direct impact on the lifespan of the linens.

　　· 問題表現(xiàn)：

　　·Problem manifestation:

　　1. 粗暴收取： 將布草隨意拖拽于地面，甚至用床單作為“大布袋”包裹其他物品進行搬運，導(dǎo)致布草與地面摩擦、被鉤破。

　　1. Rough collection: Randomly dragging linen on the ground, even using bed sheets as "large cloth bags" to wrap other items for transportation, causing the linen to rub against the ground and be hooked.

　　異物鉤拉造成的破損

　　Damage caused by foreign object hooking and pulling

　　運輸過程造成的破損

　　Damage caused during transportation

　　2. 錯誤使用清潔工具： 使用硬質(zhì)刷子或銳利工具清理布草上的輕微污漬，造成面料損傷。

　　2. Incorrect use of cleaning tools: Use a hard brush or sharp tool to clean minor stains on the linen, causing damage to the fabric.

　　3. 與尖銳物品混放： 在布草車中，布草與客人丟棄的銳利垃圾（如筆、化妝品瓶蓋）混在一起，極易劃傷。

　　3. Mixing with sharp objects: In the linen cart, the linen is easily scratched when mixed with sharp garbage discarded by customers, such as pens and cosmetic bottle caps.

　　· 解決方案：

　　·Solution:

　　· 加強員工培訓(xùn)： 培訓(xùn)服務(wù)員“輕拿輕放”，示范正確的收取、打包和搬運方法。

　　·Strengthen employee training: Train waiters to handle things with care and demonstrate correct collection, packaging, and handling methods.

　　· 提供專用器具： 使用專用的布草袋或布草車，確保運輸過程中與污染源和銳器隔離。

　　·Provide specialized equipment: Use specialized cloth bags or cloth carts to ensure isolation from pollution sources and sharp objects during transportation.

　　· 明確操作規(guī)范： 規(guī)定任何情況下不得將布草直接接觸地面。

　　·Clear operating standards: It is stipulated that under no circumstances should the linen be directly in contact with the ground.

　　環(huán)節(jié)四：庫存與管理環(huán)節(jié) - “混亂的賬本”

　　Step 4: Inventory and Management - "Chaotic Ledger"

　　管理混亂會導(dǎo)致布草“非正常流失”，而非“正常損耗”。

　　Chaotic management can lead to "abnormal loss" of linen, rather than "normal wear and tear".

　　· 問題表現(xiàn)：

　　·Problem manifestation:

　　1. 盤點制度缺失： 不清楚布草的初始投入量、周轉(zhuǎn)量和報廢量，無法及時發(fā)現(xiàn)異常流失。

　　1. Lack of inventory system: unclear initial input, turnover, and scrap quantities of linen, unable to detect abnormal losses in a timely manner.

　　2. 存放環(huán)境不當(dāng)： 布草庫房潮濕、不通風(fēng)，導(dǎo)致布草發(fā)霉、滋生細菌；長期受壓導(dǎo)致纖維失去彈性。

　　2. Improper storage environment: The linen warehouse is damp and poorly ventilated, causing the linen to mold and breed bacteria; Long term compression causes fibers to lose elasticity.

　　3. “內(nèi)盜”與“客拿”： 對員工和客人拿取布草的行為缺乏有效管理和管理。

　　3. "Internal theft" and "customer taking": There is a lack of effective management and control over the behavior of employees and customers taking linen.

　　· 解決方案：

　　·Solution:

　　· 建立“一床一檔”管理制度： 為每件布草編號，記錄其投入、洗滌、報廢的全生命周期。

　　·Establish a "one bed, one file" management system: number each piece of linen and record its entire lifecycle of input, washing, and disposal.

　　· 執(zhí)行定期盤點： 每周/每月進行盤點，分析損耗數(shù)據(jù)，及時發(fā)現(xiàn)問題。

　　·Perform regular inventory: Conduct weekly/monthly inventory, analyze loss data, and promptly identify issues.

　　· 改善倉儲條件： 確保庫房干燥、通風(fēng)、整潔，布草應(yīng)存放在貨架上，而非直接堆在地上。

　　·Improve storage conditions: Ensure that the warehouse is dry, ventilated, and tidy, and store linens on shelves instead of directly stacking them on the ground.

　　· 規(guī)范報廢流程： 設(shè)立嚴(yán)格的布草報廢標(biāo)準(zhǔn)，由專人核對后統(tǒng)一處理，避免好布草被“誤判”或私自處理。

　　·Standardize the scrapping process: Establish strict standards for the scrapping of linen, which will be verified by a dedicated person and processed uniformly to avoid misjudging or unauthorized disposal of good linen.

　　環(huán)節(jié)五：住客使用環(huán)節(jié) - “難以控制的意外”

　　Step 5: Guest Use - "Uncontrollable Accidents"

　　雖然無法完全控制，但住客的一些行為確實會損壞布草。

　　Although it cannot be completely controlled, some behaviors of guests can indeed damage the linens.

　　· 問題表現(xiàn)：

　　·Problem manifestation:

　　1. 特殊污漬： 鞋油、染發(fā)劑、油漆、血漬、紅酒等難以清洗的污漬。

　　1. Special stains: difficult to clean stains such as shoe polish, hair dye, paint, blood stains, red wine, etc.

　　2. 不當(dāng)使用： 用毛巾擦鞋子、將布草用于非正常用途（如當(dāng)抹布）。

　　2. Improper use: Wipe shoes with a towel, use linen for abnormal purposes (such as as as a cloth).

　　3. 人為損壞： 吸煙燙洞、寵物抓撓等。

　　3. Human damage: smoking burns holes, pet scratching, etc.

　　· 解決方案：

　　·Solution:

　　· 客房內(nèi)溫馨提示： 通過溫馨的提示卡，引導(dǎo)客人正確使用布草（如提供擦鞋布）。

　　·Warm reminder in the guest room: Guide guests to use linens correctly (such as providing shoe wipes) through a warm reminder card.

　　· 快速響應(yīng)與預(yù)處理： 服務(wù)員在查房時，發(fā)現(xiàn)特殊污漬應(yīng)立即送至洗衣房進行專業(yè)去漬預(yù)處理，提高洗凈概率。

　　·Quick response and pre-processing: When the waiter discovers special stains during room inspection, they should immediately send them to the laundry room for professional stain removal and pre-processing to improve the probability of cleaning.

　　· 考慮使用深色布草： 對于易耗品（如地巾），或特定風(fēng)格的酒店，可考慮使用深色或印花布草，以掩蓋輕微污漬和瑕疵，延長使用壽命。

　　·Consider using dark linen: For consumables (such as floor towels) or hotels with specific styles, dark or printed linen can be considered to cover up minor stains and flaws and extend their lifespan.

　　總結(jié)

　　summary

　　降低布草損耗率是一個系統(tǒng)工程，需要從采購、洗滌、使用、管理到回收進行全流程的精細化管控。建議酒店管理者成立一個跨部門小組（采購、客房、洗衣房），對照以上五個環(huán)節(jié)進行逐一排查，找到自身最薄弱的點，并制定針對性的改進措施。

　　Reducing the rate of linen loss is a systematic project that requires precise control throughout the entire process from procurement, washing, use, management to recycling. It is recommended that hotel managers establish a cross departmental team (procurement, guest rooms, laundry room) to conduct a thorough investigation of each of the five aspects mentioned above, identify their weakest points, and develop targeted improvement measures.

　　一個小小的改變，比如規(guī)范一次洗滌流程，或是一次溫柔的客房收取，都能為您節(jié)省下可觀的成本，并為客人保留一份持久的舒適體驗。

　　A small change, such as standardizing a washing process or a gentle room charge, can save you significant costs and preserve a lasting comfortable experience for guests.

　　您酒店的布草損耗主要來自哪個環(huán)節(jié)？歡迎在評論區(qū)留言討論！

　　What is the main source of linen loss in your hotel? Welcome to leave a comment and discuss in the comment section!

　　本文由 濟南酒店布草  友情奉獻.更多有關(guān)的知識請點擊  http://m.kyyshop.com/   真誠的態(tài)度.為您提供為全面的服務(wù).更多有關(guān)的知識我們將會陸續(xù)向大家奉獻.敬請期待.

　　This article is a friendly contribution from Jinan Hotel Linen For more related knowledge, please click http://m.kyyshop.com/ Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Stay tuned